I'm a professional, detail-oriented administrator/developer with 15+ years experience. Motivated to drive projects from start to finish, independently and with a team.
If I had to describe myself in three words: Driven to succeed!
Project Management - Coordinated with third-party development team on engineering and professional service activities and tasks.
Strategy and Planning - Developed and communicated web site usage, security policies and standards to all users. Established policies and procedures for publishing web pages and applications in conjunction with content creators and sales staff.
Application Design - Used object-oriented, MVC(Models, Views, Controllers), and .Net Framework to design/program a various range of applications from web, desktop, plugin, and more.
IT Training - Successfully trained 100+ employees to use new operating systems(Windows, Linux, Unix), MS Office Family of Products, and custom integration software in the Information Technology industry.
Operational Management - Identified, recommended and prioritized new Web features and applications in conjunction with business leaders and department managers. Developed, coded, installed, tested, debugged and documented Web applications using appropriate editors.
Problem Resolution - Responsible for support and development of company disaster recovery plan. Served as advocate for end-users, performing tests and problem analysis for server, desktop and IT infrastructure work.
Network Security - Planned, installed, maintained and optimized documentation of all LAN/WAN/VPN network hardware and software, security systems and communication links. Managed all clients network LAN/WAN hardware including routers, switches, load balancing equipment, firewalls, and wireless networking equipment
Network Support - Acted as first point of contact for all major technical issues, including power outages, system failures and disaster recovery. Oversaw infrastructure of three offices and acted as support for help-desk technicians and IT Department.
Design, develop, test, and deployment of custom in-house .Net applications, COM interop libraries, WCF/API services, VB scripts, and WPF/Silverlight client and server applications to provide custom interfaces and integration services to unify communications across the enterprise telephony infrastructures. Maintain custom in-house knowledge base software/articles in conjunction with DB2, MS SQL, and Informix database architectures. Designed and developed custom in-house digital signage solution. I developed custom Avaya IC workflows with VB Script. Helped convert Convergys IVR applications from TDM to SIP and modified existing workflows in Eclipse for Interaction Composer. I worked with business units to develop a wide verity of custom applications for web and desktop environments.
Technologies used include:
Setup and maintained custom assembly line integration with current logistics software back-end. Performed parts sourcing for client across the US. Provided and managed IT service personnel for multiple projects.
Served aboard USS Nimitz (CVN68). Worked with shipboard communications and information technology.